Frequently Asked Questions
Everything you need to know about our service
You can store jewelry, documents, precious metals, collectibles, and other valuables. Hazardous materials and illegal items are prohibited.
Visit during operating hours with valid identification. Our multi-factor authentication process ensures only you can access your locker.
We offer annual rental terms starting from one year. Multi-year packages are available with preferential pricing.
Insurance options are available for items stored in our facility. We can help you select appropriate coverage.
Yes, subject to availability. Contact us to arrange an upgrade at any time during your rental period.
Contact us immediately. A secure key replacement procedure is in place, which may involve a replacement fee and identity verification.
No. Our pricing is fully transparent. The annual rental fee covers your locker access for the full term.
Authorized representatives can be added to your account with proper documentation and identity verification.
Saturday to Thursday: 9:00 AM – 6:00 PM. Friday: By appointment only.
Contact us before your renewal date. We will guide you through the process of clearing and returning your locker.